FREQUENTLY ASKED QUESTIONS
Overview
These pages cover frequently asked questions and their answers:
| Problem | Solution |
I have problems installing EZGenerator. or I have issues while working with the program. |
You need or later for EZGenerator to function properly. |
| Where does EZGenerator save my project? | Your project is saved in [EZGenerator]\data\[Project], where [EZGenerator] is the folder EZGenerator is installed on your PC and [Project] is your project name. This folder contains all your project content. This folder however does not contain the data that is inserted online, as is the case with the special PHP pages as Blog, Calendar, Photoblog, Guestbook, Online Editable page, Podcast, Subscribe - this data is stored on server. |
| Which folder does EZGenerator upload to my FTP account? | When EZGenerator makes upload, it uploads only [EZGenerator]\data\[Project]\web\ folder. |
| How do I transfer a project from one PC to another? | You can copy the entire project folder from one PC to the corresponding folder on another PC. The project folder can be found in [EZGenerator]\data\[Project], where [EZGenerator] is the folder EZGenerator is installed in and [Project] is the your project name. You can also copy [EZGenerator]\backup\[Project] folder from first PC to the second PC (this folder contains all backups of your project). |
| How do I transfer my site from one server to another? | Manually move whole site from Server 1 to Server 2 (from Location 1 to Location 2). You will have to also change the FTP settings in Project Settings, Upload tab, so that new uploads to go to the new location. In this case DO NOT use Reset Upload History button. |
| Is it safe to delete a project folder directly from my OS interface? | Yes, it is safe, as long as you are not deleting the project EZGenerator is currently working with. EZGenerator needs this project or it might malfunction at startup. |
| I would like to
use complete titles to address my contacts. |
You can enter up to 30 characters into the title field. If you'd like to use "Mister" instead of "Mr", you type "Mister" in the title field. The combo box of this field will change to the full title. |
How do I add and delete records from the database modules? or How do I add and delete pages from the Web module? |
To add new pages/records, open the File menu and select Add. To delete an existing page/record, select the page/record, open the File menu and select Delete. |
| My animated GIF images are no longer animated after I import them in EZGenerator. | To preserve the animation in an animated GIF, do not rescale, crop, apply effects or process in any way the image in the Image Edit Wizard. When asked for a save file format, select Use Original Image. |
| Can I create custom templates with EZGenerator? | You can not create custom templates with EZGenerator . |
| I have hidden page in my project (No Frames mode), but when I visit it page menu is not visible? | Go to Extra menu, Project Settings, Menus tab and check 'Show page menu's for hidden pages (no frames mode)' box. |
| How can I insert PDF document in my project? | Insert Hyperlink with Link Type 'external' and navigate to your PDF document. EZGenerator will automatically copy the file in your project folder. |
| How can I change the default file name and directory that EZGenerator assigns to a page created? | Go to Page Settings panel, and use Filename and Directory properties. Note that this is not possible for some special page types. |
I get error message: Error: Can't load ISP2000.dll and/or CRDE2000.dll. What should I do? |
Manually download the following two files from EZGenerator server and copy them in [EZGenerator] folder (where EZGenerator is installed on your PC): http://ezg.e-officedirect.com/downloads/CRDE2000.dll http://ezg.e-officedirect.com/downloads/ISP2000.dll |
| How can I set my Online Editable Page or Blog page, or any other PHP page as Home page? | Unset your current home page and drag-and-drop your PHP page on the first position in the Treeview List. If none page is explicitly set as Home page, the first page in the list will be considered as Home page. |