Pre-Order

Questions about ordering EZGenerator. 

WEDNESDAY, SEPTEMBER 28, 2011

Will EZGenerator templates stay available for free?




Your EZGenerator license comes with a 1-year update subscription.

You have full access to all templates and program updates during 1 year.
After the period of free updates, if you want to get further updates you should subscribe for a new 1-year update subscription


It is NOT REQUIRED to get 1-year update subscription, you can use EZGenerator without subscription if you don't need updates.

You can pay for subscription later when you need updates again (which will give you rights for updates for next 1 year).

When your update subscription gets expired, this doesn't mean EZGenerator is expired or unusable, you can keep using software and already downloaded templates.



posted by ief  28.09.11 2:59 PM  tags: • templates • update 

Pre-Order



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WEDNESDAY, SEPTEMBER 28, 2011

Can you send me the templates on a CD/DVD?




No. Both the EZGenerator program as the EZGenerator templates are only available online.

The EZGenerator installer is a 90Mb download.
A default range of templates is included in this installer.

Extra templates can be downloaded at the time you need them.
Templates are updated and added regularly.



posted by ief  28.09.11 2:34 PM  tags: • templates 

Pre-Order



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MONDAY, SEPTEMBER 26, 2011

My EZGenerator trial version puts an E for A?




This is NOT an error.
This is an EZGenerator demo version limitation.

Once you buy the full registered EZGenerator program all letters will stay as they were entered into the program.
 

  • The Trial version will switch the letter 'a' to the letter 'e'
    on every webpage you render.
  • Trial version will add a footer on every webpage saying:
    'This page has been generated with the Trial version of EZGenerator'.
  • All processed Images will get a 'Trial' Watermark.

For all demo limitations see the page on this link:
EZGenerator trial limitations



posted by ief  26.09.11 6:12 PM  tags: • demo • limitation 

Pre-Order



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MONDAY, SEPTEMBER 26, 2011

Do you have printable documentation?




No, but we do have very detailed online information available:

  • The detailed EZGenerator help file.
    F1 in the program or available online on the EZGenerator web site.
    This help is printable, but it will be difficult to find something in its printed version.

  • This EZGenerator how to blog
    for often asked questions on how to use specific EZGenerator features.

  • The EZGenerator user forum
    If none of the above sources give you an answer.
    Our technicians will answer your questions posted on the forum.



posted by ief  26.09.11 6:05 PM  tags: • documentation 

Pre-Order



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MONDAY, SEPTEMBER 26, 2011

Can I sell a website I made with EZGenerator?




Yes, you can without a problem sell websites you make in EZGenerator to your customers.

You can not give a copy of the EZGenerator software installation to your customer, in that case you need to order an additional EZGenerator license on your customers name.



posted by ief  26.09.11 5:57 PM  tags: • web design 

Pre-Order



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MONDAY, SEPTEMBER 26, 2011

Do you send me a CD-ROM with the EZGenerator program?




EZGenerator is a directly downloadable product.
You can download the installer (± 90 Mb in size) directly from our servers.

After your purchase payment is completed, you are directed to a page with download, installation and registration instructions. You get access to the EZGenerator links on your private download page: 'MY ACCOUNT'. If you follow these instructions, you will be up and running in no time.

This means that we do NOT send you a CD-ROM afterwards.

The advantage of this method is that we can easily provide you with :

* No shipping costs
* Direct online delivery
* FREE upgrades
* Pre-releases
* Manuals
* Tutorials
* Tech Support on our forum
* etc...



posted by ief  26.09.11 5:48 PM  tags: • purchase 

Pre-Order



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MONDAY, SEPTEMBER 26, 2011

How long does it take to send me my EZGenerator registration?




Order processing for EZGenerator is instant as soon as your payment is received.
Depending on the payment processing company your order uses, a few minutes delay could occur (maximum 30 minutes).
 
RBS Worldpay / PayPal
As soon as your payment is processed, the software is available on your personal 'my account' page. Most payments are processed instantly.


Avangate
A delay of maximum 15 to 30 minutes is possible.
Please do not retry an order directly.
Avangate will try to verify your payment manually if automatic processing is not possible.

Order status:
One of these statuses is shown after the payment page:

unpaid -> you can restart a new order payment after 30 minutes.
pending -> contact Avangate to give them extra information about your orders payment.
on-hold -> contact Avangate to give them extra information about your orders payment.

 

Contact Avangate:
Avangate has a 24/7 hotline, where you can call for human help if your orders payment is for some reason not accepted.

Please check for e-mail messages from Avangate before calling them.
There will be a specific ordering number in their e-mail message.
Communicate that number to the Avangate staff member, so they find back your order try faster.

Shopper support on order and payment related issues:
International: +31 88 000 0008 (24 hour support)
USA and Canada: (650) 963 - 5701



posted by ief  26.09.11 5:34 PM  tags: • registration 

Pre-Order



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MONDAY, SEPTEMBER 26, 2011

Is EZGenerator available in different languages?




The EZGenerator program interface and all support documents are available in English ONLY.

EZGenerator web projects and web sites can be in any language you like.
Web sites with multiple languages are possible.

Localization of all text messages used in the web site is possible.
Some languages are supported by default in web site projects.



posted by ief  26.09.11 5:13 PM  tags: • local • translation 

Pre-Order



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